FAQ
Questions about MC Studio.
Short answers, with links to the page that carries the detail.
Product
MC Studio is browser-based furniture design and workshop software that keeps the client, the design and the workshop preparation in one project. See the product.
One connected application. CRM and CAD/CAM have their own capability levels (Free, Plus, Professional) but work on the same project.
Yes. MC Studio runs in the browser on both macOS and Windows.
Yes. There is no local installation to maintain.
Plans + access
V1 is rolling out through the waitlist. Join the V1 waitlist or request a demo.
Yes. The pricing page shows what each level includes.
A Production Pass is a one-project, 168-hour CAD/CAM Plus-level production and export entitlement. The exact terms are in the Terms of Service.
Yes. Business accounts are administered at workshop or workspace level, with business invoicing details.
Yes. Consumers keep their statutory rights. See the Refund & Withdrawal Policy.
V1 + V2
V1 covers the connected furniture project: client and project, design, materials, offers, cutting lists and workshop preparation. See the product page.
BOM, CNC machining output and G-code generation are in development and testing for V2. Compatibility will depend on the machine, controller and available post-processor. These are not part of the current V1 scope.
Yes. Request a demo.
You leave your details and we contact you personally when your place is available. Join the waitlist.
Billing + subscriptions
The full route is described in the Cancellation & Subscription Policy. You can also email billing@mcstudio.io.
Cancellation ends the renewal of a subscription. Withdrawal is a statutory consumer right that applies within a set period. See the Refund & Withdrawal Policy.
Data + privacy
Email privacy@mcstudio.io. Exports are currently handled through a manual, administrator-assisted process. See the Privacy Policy.
Request deletion at privacy@mcstudio.io. Retention periods are set out in the Privacy Policy.
Support
Email support@mcstudio.io or use the contact page.